{"id":3096,"date":"2025-07-16T18:59:08","date_gmt":"2025-07-16T18:59:08","guid":{"rendered":"https:\/\/lyrabrasil.com\/pub\/?page_id=3096"},"modified":"2026-03-18T11:33:02","modified_gmt":"2026-03-18T11:33:02","slug":"incidentes-criticos","status":"publish","type":"page","link":"https:\/\/lyrabrasil.com\/pub\/incidentes-criticos\/","title":{"rendered":"incidentes Criticos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3096\" class=\"elementor elementor-3096\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1fe24d e-flex e-con-boxed e-con e-parent\" data-id=\"c1fe24d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b71374 elementor-widget elementor-widget-heading\" data-id=\"6b71374\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Incidentes Cr\u00edticos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c12de4 e-flex e-con-boxed e-con e-parent\" data-id=\"9c12de4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-456bb2f e-con-full e-flex e-con e-child\" data-id=\"456bb2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c41f7cf elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"c41f7cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Suporte aberto em incidentes cr\u00edticos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c43f2ff elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"c43f2ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No ambiente de trabalho atual, situa\u00e7\u00f5es inesperadas podem ocorrer a qualquer momento. Uma perda repentina, um acidente grave, um incidente de viol\u00eancia ou um desastre natural afetam n\u00e3o apenas o funcionamento operacional de uma organiza\u00e7\u00e3o, mas tamb\u00e9m o bem-estar emocional de suas equipes.<\/p><p>Na Lyra Brasil, oferecemos um servi\u00e7o especializado para resposta a incidentes cr\u00edticos, projetado para intervir de forma r\u00e1pida e profissional, fornecendo suporte emocional e estrat\u00e9gias organizacionais para lidar com o impacto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fb8fbe e-con-full e-flex e-con e-child\" data-id=\"4fb8fbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ac14764 e-con-full e-flex e-con e-child\" data-id=\"ac14764\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e28553 elementor-widget elementor-widget-image\" data-id=\"7e28553\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"740\" height=\"560\" src=\"https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/alarma-1.jpg\" class=\"attachment-full size-full wp-image-4295\" alt=\"\" srcset=\"https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/alarma-1.jpg 740w, https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/alarma-1-300x227.jpg 300w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8fe41d e-flex e-con-boxed e-con e-parent\" data-id=\"b8fe41d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1ab04bd e-con-full e-flex e-con e-child\" data-id=\"1ab04bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c39b075 e-con-full e-flex e-con e-child\" data-id=\"c39b075\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e882446 elementor-widget elementor-widget-image\" data-id=\"e882446\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"740\" height=\"560\" src=\"https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/111233.webp\" class=\"attachment-full size-full wp-image-4298\" alt=\"\" srcset=\"https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/111233.webp 740w, https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/111233-300x227.webp 300w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d8dc17 e-con-full e-flex e-con e-child\" data-id=\"2d8dc17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9de0c58 elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9de0c58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Poderia ser um incidente cr\u00edtico?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80135bf elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"80135bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Trata-se de qualquer evento inesperado, abrupto ou traum\u00e1tico que coloca a vida em risco ou tem um forte impacto emocional. Alguns exemplos incluem:<\/p><ul><li>Agress\u00f5es ou atos de viol\u00eancia no local de trabalho que n\u00e3o sejam locais.<\/li><li>Morte s\u00fabita ou suic\u00eddio de um colega<\/li><li>Acidentes graves ou les\u00f5es pessoais<\/li><li>Inc\u00eandios ou explos\u00f5es fora do local de trabalho<\/li><li>Ataques violentos por parte de clientes ou manifestantes<\/li><li>Desastres naturais como inunda\u00e7\u00f5es ou terremotos<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73004d1 e-flex e-con-boxed e-con e-parent\" data-id=\"73004d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a3ef2a4 e-con-full e-flex e-con e-child\" data-id=\"a3ef2a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-048f907 elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"048f907\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como podemos intervir?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d15889 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"3d15889\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nossa interven\u00e7\u00e3o inclui um protocolo claro, eficaz e emp\u00e1tico:<\/p><ol><li>Aconselhamento imediato \u00e0 ger\u00eancia para a tomada de decis\u00f5es iniciais.<\/li><li>Apoio psicol\u00f3gico urgente, presencial ou remoto.<\/li><li>Interven\u00e7\u00f5es estruturadas dentro de 72 horas ap\u00f3s o evento.<\/li><li>Acompanhamento cl\u00ednico e emocional dos funcion\u00e1rios afetados.<\/li><li>Planos personalizados, adaptados \u00e0 cultura da organiza\u00e7\u00e3o e \u00e0 natureza do evento.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-191be22 e-con-full e-flex e-con e-child\" data-id=\"191be22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4adae84 e-con-full e-flex e-con e-child\" data-id=\"4adae84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8ba7d3 elementor-widget elementor-widget-image\" data-id=\"c8ba7d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"740\" height=\"560\" src=\"https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/alarmadad.webp\" class=\"attachment-full size-full wp-image-4299\" alt=\"\" srcset=\"https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/alarmadad.webp 740w, https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/alarmadad-300x227.webp 300w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb5f539 e-flex e-con-boxed e-con e-parent\" data-id=\"fb5f539\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7384faf e-con-full e-flex e-con e-child\" data-id=\"7384faf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-21a5fc6 e-con-full e-flex e-con e-child\" data-id=\"21a5fc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-014224a elementor-widget elementor-widget-image\" data-id=\"014224a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"560\" src=\"https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/111.webp\" class=\"attachment-full size-full wp-image-4297\" alt=\"\" srcset=\"https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/111.webp 740w, https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2025\/10\/111-300x227.webp 300w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66939a9 e-con-full e-flex e-con e-child\" data-id=\"66939a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e5f475 elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9e5f475\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Por que a interven\u00e7\u00e3o \u00e9 essencial?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62f650d elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"62f650d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Um incidente cr\u00edtico n\u00e3o apenas interrompe o fluxo de trabalho, mas tamb\u00e9m impacta diretamente o bem-estar emocional, a coes\u00e3o da equipe e o clima organizacional. A interven\u00e7\u00e3o profissional oportuna permite:<\/p><p>Para a organiza\u00e7\u00e3o:<\/p><ul><li>Promover a recupera\u00e7\u00e3o coletiva da equipe.<\/li><li>Prevenir o absente\u00edsmo e a baixa produtividade.<\/li><li>Manter a motiva\u00e7\u00e3o e o compromisso com o trabalho.<\/li><li>Fortalecer a imagem institucional atrav\u00e9s do cuidado ativo com as pessoas.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7a2e7b elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d7a2e7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para o funcion\u00e1rio:<\/p><ul><li>Processar o impacto emocional imediato do evento.<\/li><li>Receba orienta\u00e7\u00e3o e apoio profissional.<\/li><li>Prevenir o transtorno de estresse p\u00f3s-traum\u00e1tico.<\/li><li>Acesso a recursos psicoeducacionais para pessoas que vivenciaram eventos traum\u00e1ticos.<\/li><li>Promover uma recupera\u00e7\u00e3o emocional saud\u00e1vel e sustentada.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3d9d00 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"b3d9d00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Estamos aqui para te apoiar quando voc\u00ea mais precisar.<\/p><p>Com mais de 20 anos de experi\u00eancia em gest\u00e3o de crises, na Lyra Brasil sabemos que agir a tempo pode fazer toda a diferen\u00e7a.<\/p><p>Oferecemos solu\u00e7\u00f5es humanas, especializadas e eficazes para proteger seus funcion\u00e1rios.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef5158f e-flex e-con-boxed e-con e-parent\" data-id=\"ef5158f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ecd71a elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3ecd71a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/lyrabrasil.com\/pub\/wp-content\/uploads\/2026\/01\/Flyer-Linha-direta-para-reclamacoes-por-telefone-Lyra-Brasil.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Saber mais<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Incidentes Cr\u00edticos Suporte aberto em incidentes cr\u00edticos No ambiente de trabalho atual, situa\u00e7\u00f5es inesperadas podem ocorrer a qualquer momento. Uma perda repentina, um acidente grave, um incidente de viol\u00eancia ou um desastre natural afetam n\u00e3o apenas o funcionamento operacional de uma organiza\u00e7\u00e3o, mas tamb\u00e9m o bem-estar emocional de suas equipes. Na Lyra Brasil, oferecemos um [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3096","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lyrabrasil.com\/pub\/wp-json\/wp\/v2\/pages\/3096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lyrabrasil.com\/pub\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lyrabrasil.com\/pub\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lyrabrasil.com\/pub\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lyrabrasil.com\/pub\/wp-json\/wp\/v2\/comments?post=3096"}],"version-history":[{"count":82,"href":"https:\/\/lyrabrasil.com\/pub\/wp-json\/wp\/v2\/pages\/3096\/revisions"}],"predecessor-version":[{"id":5720,"href":"https:\/\/lyrabrasil.com\/pub\/wp-json\/wp\/v2\/pages\/3096\/revisions\/5720"}],"wp:attachment":[{"href":"https:\/\/lyrabrasil.com\/pub\/wp-json\/wp\/v2\/media?parent=3096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}